Capable, Honest, Precise and Responsible
Have Experience in Marketing Communication and Event Organizer is an Added Value
Familiar with Customer Satisfaction
Able to work under pressure both individually and in team
Jobdesk :
Handle Customers who Submit Complaints or Questions about Services on all Social Media Channels
Forward Potential Leads from all Social Media Channels to Related Teams
Create Customer Satisfaction Analysis, Potential Leads and Customer Complaints Report Periodically
Collecting Customer Database with NPS & MAPS tools